- Walmart sent out a this week asking employees to remove violent displays, such as video games and hunting videos, following two in-store shootings in Mississippi and Texas.
- “There’s been no change” in the company’s policy to sell guns, though, Walmart spokesman Randy Hargrove told USA Today.
- Walmart is facing pressure from gun control advocates to stop selling guns, in the wake of the recent mass shootings.
As Walmart faces pressure from gun control advocates to stop selling guns, images of a Walmart memo calling for “Immediate Action: Remove signing and displays referencing violence” are being shared on social media. Two recent in-store shootings have claimed more than 20 lives combined.
Walmart confirmed the legitimacy of the memo to USA Today on Thursday.
The message tells employees to use their “best judgement when determining whether an element is appropriate.” It listed specific actions employees should take, such as unplugging violent video game displays, cancelling any events pertaining to combat-style or third-person shooter games, and turning off hunting season videos.
A representative for Walmart did not immediately respond to a request for comment from Business Insider. In a statement to USA Today, Walmart spokeswoman Tara House said, “We’ve taken this action out of respect for the incidents of the past week, and this action does not reflect a long-term change in our video game assortment.”
The efforts to “remove signing and displays referencing violence,” per the wording of the memo, follows a statement from Walmart CEO Doug McMillon earlier this week, regarding the two recent shootings that occurred in Walmart locations.
5 biggest mistakes shoppers make, according to Walmart employees
Making assumptions about the services offered at your local store
Walmart does offer product care plans and a trade-in program that allows shoppers to exchange devices for gift cards.
But one Walmart employee of nine years told Business Insider that it was a mistake for customers to just assume “we have an electronics repair facility here.”
If you’re in doubt, it’s best to skip the wild goose chase and try calling ahead.
Failing to plan out your shopping trips
Shopping for a big holiday weekend blowout?
Well, just assume that everyone else is following suit.
An associate of 12 years told Business Insider that it was a mistake to wait “until the last minute to shop,” especially when it comes to busier times of the week or year.
The employee added that some shoppers fail to understand that “they aren’t the only people that will show up. So, yes, there will be lines at the registers. Plan better — plan early.”
A Reddit poster who said they worked in the electronics department at Walmart noted that Friday nights, Saturdays, and Sundays typically garner the biggest crowds.
Skipping an important return hack
A Walmart store manager told the savings-oriented blog The Krazy Coupon Lady that there’s a way to return products ordered online with less hassle.
If you end up ordering an item on Walmart.com that you don’t actually want, you can return it through the chain’s mobile express returns system.
“You just get a QR code from your Walmart app, bring your item to the store, skip the line, and scan your QR code on the credit card machine,” according to The Krazy Coupon Lady.
Being mean to Walmart associates
A Walmart employee of 15 years said that “being mean” to the employees at Walmart is probably the biggest mistake a shopper can make.
“If you are nice to them, they will bend over backwards to help you,” the employee told Business Insider.
That means acting courteously and not threatening to “contact management or the home office” when something goes wrong that’s outside of the employees’ control, according to an associate of 11 years.
“Unfortunately, there is a bad stigma surrounding Walmart employees,” former Walmart employee Crystal Linn wrote on Quora.
They added that customers sometimes buy into that bias and treat the associates as “ignorant high school drop-outs.”
“I even had a woman ask me once, ‘Do you even know what an electric can opener is?’ after I showed her where the handheld ones were located,” Linn wrote. “Not everyone is like this, of course, but it seems that the large majority have this idea in their mind that anyone that works at Walmart is trashy. The way that people treat you because of that really wears you down.”
Forgetting to check for markdowns
Want to save some money on your next Walmart run? Watch out for the prices.
Specifically, keep an eye out for price tags ending in 0 or 1.
According to an interview with a Walmart store manager on The Krazy Coupon Lady, a pricetag ending with a 0 or a 1 denotes a “final markdown price.” Meanwhile, the store manager told the blog that prices ending in 5 “are the first markdown price.”
BACK TO SLIDE
The first incident happened on July 30 in Southaven, Mississippi, in which a “disgruntled employee” shot and killed two workers. The second happened this past weekend in El Paso, Texas, when a gunman posted to a racist manifesto online, according to police, and roughly 20 minutes later opened fire in the store and killed 22 people.
“We will be thoughtful and deliberate in our responses, and we will act in a way that reflects the best values and ideals of our company, with a focus on serving the needs of our customers, associates and communities,” McMillon wrote.
As of Sunday, there had been “no change” in the company’s policy to sell guns, Walmart spokesman Randy Hargrove told USA Today.
Walmart is facing pressure to stop selling guns entirely from gun control advocates — even from within the company. A corporate employee recently sent a mass email calling on workers to strike until the company stops selling guns.
“In light of recent events, and in response to corporate’s inaction, we are organizing a ‘sick out’ general strike to protest Walmart’s profit from the sale of guns,” Thomas Marshall, who works for Walmart’s e-commerce division, wrote in the email.
“We have made great strides already, but now we must organize to shape this company into a place we can all be proud of,” he continued in the email. “As associates, we have the power, ability, and opportunity to change this company for the better.”
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